3rd Party Contractor for Building Inspections & Handover Reporting:
SMART Building Specialists
Builders Registration: BP103982
www.smartbuildingspecialists.com.au
Department: Ability Housing’s Management Team
SENIOR MGR. CUSTOMER ENGAGEMENT- LISA BHEBHE
Lisa transitioned from tertiary healthcare service industry, to apply her technical, soft and transferable skills within the community and disability sector. Her combined experience gained, over the last 10 years, working across various notable disability service providers has moulded her strengths towards keeping teams, clients and stakeholders engaged and motivated. Lisa’s personality and skills contribute towards our clients and partners, fostering stronger relationships and optimizing our services.
With a keen eye for detail and delivery, Lisa plays a pivotal role in driving engagement initiatives and business outcomes that lead Ability Housing to growth, success and service excellence.
ENGAGEMENT MANAGER – TRACY PATRIARCA
Tracy brings over 25 years of experience in the disability sector, underpinned by both personal and professional insights into disability. Her career has spanned roles including Support Coordinator, Behaviour Specialist, Facilitator Trainer, and most recently, State Manager in Specialist Disability Accommodation.
Tracy is highly skilled in support coordination and has a deep understanding of the NDIS and aged care frameworks. She is passionate about working directly with individuals with disabilities, and is widely known for her engaging, hands-on, and compassionate approach. Her work focuses on capacity building, fostering independence, and helping individuals achieve meaningful goals.
Tracy is a dedicated professional who is known for her thoughtful problem-solving, adaptability, and supportive leadership style. She is deeply committed to making a positive difference in the lives of the people she works with.
MANAGING DIRECTOR – ASTRID TIMMERS
Astrid is a mother, nurse, management executive, experienced business owner and disability advocate. She has been building and operating health, disability, aged care, veterans and community care services in regional, remote and metropolitan Western Australia and South East Asia for over 30 years. This industry exposure including awareness of; disability related service gaps, group home operations and use of aged care as the only home for many young people empowered Astrid to pursue better lifestyle outcomes for these individuals. She now leads the Ability Housing team to provide fit for purpose housing for people living with complex disabilities to optimize their independence, community connection and value creation.
Astrid is a Board Director with the SDA Alliance and sits on the NDIS Commission Stakeholder Reference Group. These roles provide strategic insights and direct communication with lead NDIS related agencies.
Astrid leads our development and service delivery team across our range of SDA projects. Her passionate interest is in enhancing life outcomes for marginalized individuals through the provision of well-located, tailored living environments, that are effectively managed and designed with and for the end users. Additionally, she finds great satisfaction working to develop specialized housing that will provide life-changing social returns while also meeting business needs for organizational innovation and growth.
Astrid also acts as a pro bono advisor and consultant for a health and developmental disability service organizations and has a long history of working as a volunteer director with various social purpose enterprises, such as Community West and other groups within the aged and community care space.
Email Astrid : astrid@abilityhousing.com.au
COMMUNITY HOUSING MANAGER – ERIKA LUFF
Erika Luff brings a wealth of expertise to her role as Community Housing Manager at Ability Housing, with a distinguished background as one of the most awarded professionals in the real estate industry. A three-time recipient of the prestigious REIWA Grand-Master Award and recognised as Number 2 in WA for Land Sales and Project Marketing, Erika’s career is marked by an unwavering commitment to excellence and client-focused outcomes. Her passion for delivering outstanding results has seamlessly translated into the Specialist Disability Accommodation (SDA) sector, where she now dedicates her skills to creating inclusive, supportive housing communities.
Multi-lingual and licensed, Erika maintains a broad network of loyal clients and stakeholders, all of whom value her integrity, drive, and deep industry knowledge. At Ability Housing, Erika plays a pivotal role in ensuring sustainable, high-quality housing solutions tailored to the needs of residents living with disability—supporting their independence, dignity, and quality of life.
CLINICAL AND QUALITY CONSULTANT – Dr CAROL CREVACORE
Carol awarded ‘Nurse Educator’ in WA has worked within academic and leadership capacities in the community, disability and tertiary education sector. Carol brings a wealth of experience to optimising staff potential to enhance customer outcomes.
Carol’s passion for embedding codesign principles and person centric planning influences all of Ability Housing’s operational processes.
CFO – VANESSA BEVAN
Vanessa is an experienced CFO and she brings financial leadership to Ability Housing’s management and governance team. Her financial and commercial experience spans a diverse range of industries and business structures including the establishment and management of several start-up entities.
Vanessa has been with Ability Housing since inception. She has fostered the organisation’s growth and has been instrumental in establishin robust financial systems tailored to the needs and changing requirements of the business.
With her keen eye for detail, diligence, and compassionate nature she is committed to delivering reliable, practical, and positive outcomes.